I-Ehong Steel (ipayipi lensimbi|ipuleti lensimbi|amaphrofayili|umcu wensimbi) -Umbuzo ovame ukubuzwa - Tianjin Ehong International Trade Co., Ltd.

FAQ

IMIBUZO EJWAYELEKILE UKUBUZWA

1. Umkhiqizo

1）Ingabe uyakwamukela ukuhlolwa komuntu wesithathu?

A: Yebo siyakwamukela ngokuphelele.

2) Ingabe uvivinya zonke izimpahla zakho ngaphambi kokulethwa?

A: Yebo, sizohlola izimpahla ngaphambi kokulethwa.

3) Ungaqiniseka kanjani ngekhwalithi?

A: Ikhwalithi ihamba phambili. Sinaka kakhulu ukuhlolwa kwekhwalithi. Yonke imikhiqizo izohlanganiswa ngokugcwele futhi ihlolwe ngokucophelela ngaphambi kokuba ipakishwe ukuze ithunyelwe.Singakwazi ukubhekana ne-Trade Assurance Order nge-Alibaba futhi ungabheka izinga ngaphambi kokulayisha.

2. Inani

1）Ngingayithola kanjani ikhotheshini yakho ngokushesha ngangokunokwenzeka?

A: I-imeyili nefeksi kuzobhekwa phakathi kwamahora angu-24, okwamanje, i-Skype, i-Wechat ne-WhatsApp zizotholakala ku-inthanethi emahoreni angama-24. sizokhipha inani elingcono kakhulu maduzane.

2) Zonke izindleko zizocaca?

IMP: Izingcaphuno zethu ziqondile futhi kulula ukuzizwa.Ngeke kubangele noma yiziphi izindleko ezengeziwe.

3) Ngingathola i-oda lesilingo amathani ambalwa kuphela?

A: Yebo. Singakuthumelela impahla ngamasevisi e-LCL.(Umthwalo wesitsha esingaphansi)

4) Siyini isaphulelo?

IMP: Ngicela ungitshele izimpahla nenani olifunayo, futhi ngizokunikeza ikhotheshini enembe kakhulu ngokushesha ngangokunokwenzeka.

3. I-MOQ

1) Iyini i-MOQ yakho?

A: Ngokuvamile i-MOQ yethu iyisitsha esisodwa, Kodwa ihlukile kwezinye izimpahla, pls xhumana nathi ukuze uthole imininingwane.

4. Isampula

1) Uyawahlinzeka ngamasampula? imahhala noma ingeziwe?

IMP: Isampula lingahlinzekela ikhasimende mahhala, kodwa impahla izokhavwa nge-akhawunti yekhasimende. Isampula yomthwalo izobuyiselwa ku-akhawunti yekhasimende ngemva kokuba sibambisane.

5. Inkampani

1) Ikuphi imboni yakho futhi iyiphi ichweba oyithumelayo?

A: Izimboni zethu ezitholakala kakhulu eTianjin, eChina. Ichweba eliseduze yi-Xingang Port (Tianjin)

2) Ingabe unazo izitifiketi?

IMP: Yebo, yilokho esikuqinisekisayo kumakhasimende ethu. sinesitifiketi se-ISO9000, ISO9001, izitifiketi ze-API5L PSL-1 CE njll.Imikhiqizo yethu isezingeni eliphezulu futhi sinonjiniyela abangochwepheshe nethimba lezokuthuthukiswa.

6. Ukuthunyelwa

1) Singakanani isikhathi sakho sokulethwa?

A: Ngokuvamile kuba yizinsuku ezingu-5-10 uma izimpahla zisesitokweni. noma yizinsuku ezingama-25-30 uma izimpahla zingekho esitokweni, kuhambisana nenani.

7. Inkokhelo

1) Ithini imigomo yakho yokukhokha?

A: Inkokhelo<=1000USD, 100% kusengaphambili. Inkokhelo>=1000USD, 30% T/T kusengaphambili ,ibhalansi ngaphambi kokuthunyelwa noma ikhokhwe ngekhophi ye-B/L phakathi nezinsuku zokusebenza ezingu-5.100% I-Irevocable L/C ebonakala iyisikhathi sokukhokha esivumayo futhi.

8. Isevisi

1) Yimaphi amathuluzi okuxhumana aku-inthanethi onawo?

A: Amathuluzi enkampani yethu okuxhumana nge-inthanethi ahlanganisa iTel, E-mail, Whatsapp, Messenger, Facebook, Skype, LinkedIn, WeChat kanye ne-QQ.

Sicela usithinte ukuze uthole ulwazi olwengeziwe.

2) Ithini inombolo yakho yocingo yesikhalazo kanye nekheli le-imeyili?

A: If you have any dissatisfaction, please send your question to info@ehongsteel.com.

Sizoxhumana nawe emahoreni angama-24, sibonga kakhulu ngokubekezelela kwakho nokwethemba.

Sicela usithinte ukuze uthole ulwazi olwengeziwe.

3) Ulenza kanjani ibhizinisi lethu libe yisikhathi eside nobudlelwano obuhle?

IMP: Sigcina ikhwalithi enhle kanye nenani elincintisanayo ukuze siqinisekise ukuhlomula kwekhasimende lethu; sihlonipha wonke amakhasimende njengomngane wethu futhi senza ibhizinisi ngobuqotho futhi senze ubungane nawo, kungakhathaliseki ukuthi avelaphi.

FAQ