Professional Service Earns Trust – Selling Galvanized Corrugated Pipe with a New Client

Project location：South Sudan

Product：Galvanized Corrugated Pipe

Standard and material：Q235B

Application：underground drainage pipe construction.

order time：2024.12，Shipments have been made in January

In December 2024, an existing customer introduced us to a project contractor from South Sudan. This new customer showed great interest in our galvanized corrugated pipe products, which are planned to be used for underground drainage pipe construction.

During the initial communication, Jeffer, the business manager, quickly won the customer’s trust with his in-depth knowledge and expertise of the products. The customer had already ordered our samples and was satisfied with their quality, Jeffer introduced the features and advantages of galvanized corrugated pipe as well as the application cases in underground drainage systems, answering the customer’s questions about product performance, durability and installation.

After learning about the customer’s needs, Jeffer immediately began to prepare a detailed quotation, which included the price of different sizes of galvanized corrugated pipes, transportation costs and additional service fees. After the quote was completed, Jeffer had an in-depth discussion with the customer and agreed on details such as payment method and delivery time.

This transaction was able to move forward quickly thanks to Jeffer’s professionalism and service attitude. Regardless of the size of the customer, he treats every customer with the highest quality service to ensure their needs are met. After confirming the order, the customer paid the advance payment as agreed, and we then started the shipment preparation process.

The successful cooperation with the contractor in South Sudan once again demonstrates our company’s service philosophy of “customer first”, Jeffer’s high professionalism and responsible attitude to provide customers with a first-class service experience, we will continue to uphold this philosophy, and continue to optimize our products and services, and strive to provide even better quality solutions for more customers around the world. We will continue to uphold this philosophy and optimize our products and services in order to provide more global customers with better quality solutions.