Efficient response and high quality service win the trust of new customers in Guyana

Project location：Guyana

Product：H BEAM

Material：Q235b    

Application：Building use

At the end of February, we received an inquiry for H-beam from a Guyanese customer through the cross-border e-commerce platform. The customer clearly indicated that they would purchase H-beams for local construction project distribution. Amy, the business manager, analyzed the customer’s demand in the first time, and found that the customer’s order quantity was small. Considering the international logistics cost and delivery efficiency, Amy, the business manager, quickly started in-depth communication with the customer and recommended the customer to choose the mainstream Q235b material in the Chinese market (with strong tensile strength and excellent welding performance), which is in line with the national standard of GB/T11263 and ensures that the strength and durability of the product meet the requirements of construction under the tropical climatic conditions. We also sent H-beam photos and material test reports to strengthen the customer’s trust in the product’s compliance with visual information. After communication, the customer gladly adopted the suggestions and finally confirmed the order.

In this cooperation, the following advantages of our company became the key contributing factors:

Spot stock, fast delivery: the customer was worried about the long procurement cycle, but the factory has sufficient stock.

Quality assurance: the third party inspection report is provided with the goods, and the GB/T11263 standard ensures that the dimensional tolerance and mechanical properties of the products fully meet the standards.

This order not only helped the customer to complete the project successfully, but also laid the foundation for long-term cooperation. The client has also indicated that it will expand its sourcing categories to include square tubing, floor slabs and rebar for residential and infrastructure projects.

Through professional market insight and efficient execution, we have successfully developed Guyana’s new customer into a long-term partner, and the smooth delivery of the steel beam order confirms our comprehensive competitiveness in terms of spot supply, specification adaptation, international logistics, etc. We look forward to taking this cooperation as a starting point. We are looking forward to taking this cooperation as a starting point to provide cost-effective Chinese steel solutions to more customers in the region!