ʻEhong Steel (paipu kila|paʻa kila|profiles|ʻili hao) -Nīnau pinepine - Tianjin Ehong International Trade Co., Ltd.

FAQ

NINAU HOU

1. Huahana

1) ʻAe ʻoe i ka nānā ʻana o ka ʻaoʻao ʻekolu?

A: ʻAe ʻae mākou.

2) Ke ho'āʻo neiʻoe i kāu mau waiwai a pau ma mua o ka laweʻana?

A: ʻAe, e hoʻāʻo mākou i ka ukana ma mua o ka lawe ʻana.

3) Pehea e hōʻoia ai i ka maikaʻi?

A: ʻO ka maikaʻi ka mea nui. Manaʻo nui mākou i ka nānā ʻana i ka maikaʻi. E hōʻuluʻulu piha ʻia kēlā me kēia huahana a hoʻāʻo maikaʻi ʻia ma mua o ka hoʻopili ʻia ʻana no ka hoʻouna ʻana. Hiki iā mākou ke hana me ka Trade Assurance Order ma o Alibaba a hiki iā ʻoe ke nānā i ka maikaʻi ma mua o ka hoʻouka ʻana.

2. Kumukuai

1)Pehea e hiki ai iaʻu ke loaʻa i kāu ʻōlelo i ka wā hiki loa?

A: E nānā ʻia ka leka uila a me ka fax i loko o 24 mau hola, ʻoiai, ʻo ka Skype, Wechat a me WhatsApp ma ka pūnaewele i 24 hola. e hana mākou i kahi kumukūʻai maikaʻi loa.

2) E maopopo nā koina a pau?

A: ʻO kā mākou mau ʻōlelo maʻalahi a maʻalahi hoʻi e hoʻomaopopo.

3) Hiki iaʻu ke loaʻa i kahi kauoha hoʻokolokolo he mau tona wale nō?

A: ʻOiaʻiʻo. Hiki iā mākou ke hoʻouna i ka ukana no ʻoe me nā lawelawe LCL.

4) He aha ke kumukūʻai?

A: E ʻoluʻolu e haʻi mai iaʻu i ka waiwai a me ka nui āu e makemake ai, a e hāʻawi wau iā ʻoe i kahi ʻōlelo kikoʻī i ka wā hiki.

3. MOQ

1) He aha kāu MOQ?

A: ʻO kā mākou MOQ maʻamau he pahu hoʻokahi, akā ʻokoʻa no kekahi mau waiwai, pls e kelepona mai iā mākou no nā kikoʻī.

4. Laʻana

1) Hāʻawi anei ʻoe i nā laʻana? He manuahi a keu paha?

A: Hiki i ka laʻana ke hāʻawi i ka mea kūʻai aku me ka manuahi, akā e uhi ʻia ka ukana e ka mea kūʻai aku.

5. Hui

1) ʻAuhea kāu hale hana a ʻo wai ke awa āu e lawe aku ai?

A: ʻO kā mākou mau hale hana ma Tianjin, Kina. ʻO ke awa kokoke loa ʻo Xingang Port(Tianjin)

2) Loaʻa iā ʻoe nā palapala hōʻoia?

A: ʻAe, ʻo ia ka mea a mākou e hōʻoia ai i kā mākou mea kūʻai aku. loaʻa iā mākou ISO9000, palapala ISO9001, API5L PSL-1 CE palapala etc. ʻO kā mākou huahana he kiʻekiʻe kiʻekiʻe a loaʻa iā mākou nā ʻenehana loea a me ka hui hoʻomohala.

6. Hoouna

1) Pehea ka lōʻihi o kāu manawa hoʻouna?

A: ʻO ka maʻamau he 5-10 mau lā inā loaʻa nā waiwai. a i ʻole he 25-30 mau lā inā ʻaʻole i loaʻa nā waiwai, e like me ka nui.

7. Uku

1) He aha kāu mau ʻōlelo uku?

A: Uku <= 1000USD, 100% ma mua. Uku> = 1000USD, 30% T / T ma mua, kaulike ma mua o ka hoʻouna ʻana a i uku ʻia i ke kope o B / L i loko o 5 mau lā hana.

8. lawelawe

1) He aha kāu mau mea hana kamaʻilio pūnaewele?

A: ʻO kā mākou hui ʻoihana kamaʻilio pūnaewele me Tel, E-mail, Whatsapp, Messenger, Facebook, Skype, LinkedIn, WeChat a me QQ.

E ʻoluʻolu e kelepona mai iā mākou no ka ʻike hou aku.

2) He aha kāu hotline hoʻopiʻi a me ka helu leka uila?

A: If you have any dissatisfaction, please send your question to info@ehongsteel.com.

E hoʻokaʻaʻike mākou iā ʻoe i loko o 24 mau hola, mahalo nui iā ʻoe no kou hoʻomanawanui a hilinaʻi.

E ʻoluʻolu e kelepona mai iā mākou no ka ʻike hou aku.

3) Pehea ʻoe e hana ai i kā mākou ʻoihana i ka wā lōʻihi a me ka pilina maikaʻi?

A: Mālama mākou i ka maikaʻi maikaʻi a me ke kumukūʻai hoʻokūkū e hōʻoia i ka pōmaikaʻi o kā mākou mea kūʻai; mahalo mākou i kēlā me kēia mea kūʻai aku ma ke ʻano he hoaaloha a ʻoiaʻiʻo mākou e hana i ka ʻoihana a hana i mau hoaaloha me lākou, ʻaʻohe mea i hele mai lākou.