Customer Service - Tianjin Ehong International Trade Co., Ltd.
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Customer Service

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01 Pre-Sale Service

● The professional sales team provides services for customized customers, and provides you with any consultation, questions, plans and requirements 24 hours a day.

● Assist purchasers in market analysis, find demand, and accurately locate market targets.

● Adjust specific customized production requirements to perfectly meet customer needs.

● Free samples.

● Provide product brochures to customers.

● The factory can be inspected online.

02 Sale Service

● We will trace the different phase of production from the beginning,Every product quality checked before packing.

● Shipment and products quality tracking include lifetime.

● Tested by SGS or a third party designated by the customer.

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03 After-Sales Service

● Send real-time transportation time and process to customers.

● Ensure that the qualified rate of products meets customer requirements.

● Regular return visits to customers every month to provide solutions.

● Due to the current epidemic, can online counseling to understand the needs of customers in the local market.